Legal

Refund Policy

Last updated: July 31, 2026

This Refund Policy explains cancellation and refund requests for PixelMod subscriptions. PixelMod is a digital software service; no physical goods are shipped.

1. Subscriptions and cancellation

PixelMod paid plans are recurring monthly subscriptions. You may cancel future renewals through the Paddle customer portal at any time. Cancellation stops the next renewal, while access normally continues until the end of the paid billing period.

2. Refund requests

Contact contact@pixelmod.io within 14 days of a charge if you believe it was made in error. We review requests individually and may issue a full or partial refund for duplicate charges, accidental purchases, or a material service problem we cannot resolve.

3. Duplicate charges

If the same subscription was purchased more than once by mistake, contact us promptly. After verifying the duplicate, we will refund the unnecessary duplicate charge where appropriate.

4. How refunds are processed

Approved refunds are issued through Paddle to the original payment method. Processing time depends on Paddle and the customer's bank or card provider. This policy does not limit mandatory consumer or statutory rights.

5. Contact

Billing and refund support: contact@pixelmod.io.