Terms & Conditions

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Accounts & Google Sign-In

Accounts are created and authenticated through Google sign-in. You must provide accurate information, keep your Google account secure, and promptly notify us at contact@pixelmod.io of suspected unauthorized access. You are responsible for activity under your account except to the extent caused by our breach of these Terms or applicable law. Accounts may not be sold, transferred, shared outside your organization, or used to evade limits or enforcement.

3. The Service, Plans & Beta Features

PixelMod provides AI background removal and related image tools through (a) a hosted web app, where images are processed on our infrastructure, and (b) desktop apps, where images are processed on your device. Current plans and limits are described on our pricing page. We may improve, replace, limit, or discontinue features, models, integrations, or free offerings. We will provide reasonable notice when a material change adversely affects a paid plan during its current billing period, unless immediate action is required for security, legal, or third-party-service reasons.

Monthly image allowances and similar usage limits are service entitlements, not money, stored value, virtual currency, or prepaid balances. They are personal to the account, cannot be sold, transferred, redeemed for cash, or combined between accounts, and unused amounts expire at the end of the applicable usage period unless the plan page expressly states otherwise. Allowances normally reset on the account's monthly billing anchor. If optional overage is offered, it applies only after you affirmatively enable it and is charged at the rate disclosed before activation; you may disable it prospectively. Desktop processing described as unlimited remains subject to these Terms, technical safeguards, and reasonable-use measures necessary to prevent abuse or harm to the Service.

Features marked beta, preview, experimental, or similar are provided for evaluation, may be changed or withdrawn at any time, and may be less reliable than generally available features. They are not covered by any service-level commitment.

4. Subscriptions, Billing & Renewals

Paid plans are recurring subscriptions. Before purchase, checkout displays the applicable price, currency, billing frequency, and taxes or legally permitted charges. Payments are processed by our reseller and merchant of record, Lemon Squeezy, which handles payment details, taxes, invoices, refunds, and chargebacks under its buyer terms. Subscriptions renew automatically at the then-current price and frequency until cancelled. You authorize Lemon Squeezy to charge your selected payment method for each renewal. We may change prices or plan limits with reasonable prior notice; a price change applies no earlier than your next renewal.

Purchase paid plans only through the official checkout reached from pixelmod.io and the payment methods offered there. Before confirming, you are responsible for checking the selected plan, account email, price, currency, billing frequency, and payment information. Your Lemon Squeezy receipt, invoice, and customer-portal records are the primary transaction records. Promptly report any discrepancy or unauthorized transaction to contact@pixelmod.io and, where appropriate, to the payment provider.

If payment fails, is reversed, disputed, or becomes overdue, we may retry payment, restrict paid features, suspend access, or return the account to the Free plan, subject to applicable law and any grace period we choose to provide. You must not initiate an improper chargeback instead of first contacting us or the merchant of record about a billing issue.

5. Cancellation & Refunds

You may cancel through the customer portal at any time before renewal. Cancellation stops future renewals and normally leaves paid access active until the end of the current billing period. Except where required by law or expressly approved by the merchant of record, fees are non-refundable and partial periods are not prorated. Mandatory cancellation, cooling-off, refund, and consumer rights applicable in your province, territory, state, or country remain unaffected.

6. Desktop App License

Subject to these Terms and any applicable subscription, we grant you a limited, personal or internal-business, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the desktop app on devices you control. The app validates entitlements periodically (approximately every 72 hours); paid features may be disabled when a subscription lapses or cannot be validated after the grace period. We may require updates to address security, compatibility, legal, licensing, or service-integrity issues. You may not resell, sublicense, rent, redistribute, reverse-engineer, decompile, modify, circumvent license checks, or derive source code except to the limited extent applicable law expressly prohibits that restriction.

7. Your Content

You retain all rights to the images and files you provide ("Your Content"). You represent and warrant that you own or have all permissions, consents, and lawful bases necessary to submit and process Your Content and that doing so does not violate law or third-party rights. You grant us a limited, worldwide, royalty-free license to host, transmit, reproduce, and process Your Content only as necessary to operate, secure, and provide the Service to you. We do not use Your Content to train AI models. Web/API content is processed transiently and deleted automatically after processing as described in our Privacy Policy; desktop image processing occurs locally.

PixelMod provides a general-purpose image-processing tool; it does not supply, license, approve, endorse, or verify Your Content and does not grant you any copyright, trademark, privacy, publicity, or other right in it. You—not PixelMod—select the files and purposes of processing and are responsible for obtaining required permissions and for claims, losses, or consequences arising from unlawful, infringing, or unauthorized content or use. To the maximum extent permitted by law, PixelMod is not responsible for a user's infringement or misuse merely because the Service was used as a tool. Nothing in this paragraph limits duties or liability that applicable law does not permit us to exclude, including our obligation to respond appropriately to valid legal notices.

The Service is not a file-storage or backup service. You are solely responsible for keeping originals and backups and for verifying downloaded results before deleting source files or using outputs. Do not submit regulated health data, government identifiers, payment-card data, credentials, or other highly sensitive data unless you have confirmed the Service is appropriate for that use and have a separate written agreement with us where required.

8. Acceptable Use

You must not use the Service to: (a) process illegal, infringing, deceptive, or unauthorized content; (b) create or process child sexual abuse material, sexual content involving minors, or non-consensual intimate imagery; (c) violate privacy, publicity, biometric, intellectual-property, or other rights; (d) facilitate harassment, impersonation, fraud, unlawful surveillance, or discrimination; (e) introduce malware or harmful code; (f) probe, attack, overload, scrape, or disrupt the Service; (g) bypass security, authentication, metering, quotas, geographic restrictions, or rate limits; (h) use unauthorized automation; or (i) use the Service or outputs for high-risk decisions where an error could cause death, personal injury, denial of essential services, or significant legal harm. We may investigate suspected misuse and throttle, block, preserve evidence, suspend, or terminate access where reasonably necessary.

10. Our Intellectual Property & Feedback

The Service, including its software, models, design, documentation, and trademarks, is owned by us or our licensors and protected by law. Except for the limited rights expressly granted here, we reserve all rights. You may not use our name or marks without permission. If you voluntarily provide feedback or suggestions, you grant us a perpetual, worldwide, irrevocable, royalty-free right to use them without restriction or compensation, without identifying you publicly.

11. Third-Party Services

The Service relies on third parties (including Google for sign-in, Supabase for authentication and data, Modal for AI compute, Lemon Squeezy for payments, and our hosting provider). Your use may also be subject to their terms. We are not responsible for third-party services we do not control.

12. AI Outputs & Disclaimer of Warranties

AI and automated image processing can produce incomplete, inaccurate, unexpected, or unsuitable results. You are responsible for reviewing outputs and deciding whether they are appropriate, lawful, and safe for your intended use. Outputs are not professional advice and must not be relied on without appropriate human review.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. We do not warrant uninterrupted availability, error-free operation, preservation of data, compatibility with every device or file, or that outputs will meet your expectations. Mandatory warranties and consumer guarantees that cannot lawfully be excluded remain in effect.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXELMOD, ITS AFFILIATES, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, DATA, CONTENT, OR GOODWILL; COST OF SUBSTITUTE SERVICES; OR DAMAGE ARISING FROM YOUR RELIANCE ON OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (b) CAD $100. These limits apply regardless of the legal theory and even if a remedy fails of its essential purpose. Nothing excludes or limits liability that cannot lawfully be excluded or limited.

14. Indemnification

If you use the Service for an organization, business, or commercial purpose, then to the extent permitted by law you will defend, indemnify, and hold harmless PixelMod and its affiliates, officers, personnel, licensors, and suppliers from third-party claims, damages, liabilities, judgments, penalties, and reasonable legal costs arising from Your Content, your products or services, your unlawful or unauthorized use, or your material breach of these Terms. We may control the defence and settlement of a covered claim, and you will reasonably cooperate. We will not settle a claim in a way that admits your liability without your consent, not to be unreasonably withheld.

15. Suspension & Termination

You may stop using the Service at any time and may cancel a subscription as described above. We may suspend, restrict, or terminate access where reasonably necessary because of non-payment, a breach of these Terms, security or legal risk, suspected fraud or abuse, a third-party dependency, or discontinuation of the Service. Where practicable, we will provide notice and an opportunity to cure. Termination does not entitle you to a refund except where required by law. Provisions concerning ownership, payment obligations, disclaimers, liability, indemnification, disputes, and general terms survive termination.

You may request account deletion through account settings. Confirming deletion immediately deactivates web, API, and desktop access; cancels future subscription renewals; and schedules permanent deletion after a 30-day recovery period. You may reactivate during that period, but your cancelled subscription will not restart automatically. Voluntary deactivation does not create a refund or extend a paid period except where applicable law requires otherwise. We may retain limited transaction, consent, security, and dispute records where reasonably necessary or legally required.

16. Dispute Resolution

Before starting formal proceedings, please contact us at contact@pixelmod.io so we can try to resolve the dispute informally. If it cannot be resolved, either party may bring the dispute before a court with jurisdiction under applicable law. Nothing in these Terms limits any mandatory, non-waivable consumer rights or your right to use an applicable consumer-protection or alternative-dispute-resolution process.

17. Governing Law

These Terms are governed by the law applicable to PixelMod's operation and your use of the Service, including any mandatory consumer-protection law that applies in your country of residence.

18. Changes to These Terms

We may update these Terms. If a change is material, we will provide reasonable advance notice by email, in-product notice, or posting the updated Terms with a new effective date, except where immediate changes are required by law, security, or a third-party dependency. Changes apply prospectively. If you do not agree, you must stop using the Service and cancel before the next renewal.

19. General

These Terms, the Privacy Policy, any applicable DPA, and terms presented at checkout are the entire agreement between you and PixelMod regarding the Service and supersede prior discussions on that subject. You agree that checkboxes, buttons, server logs, and other electronic records may evidence your acceptance, authorization, and transactions to the extent permitted by law. You are responsible for retaining copies of documents and receipts made available to you. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, sale of assets, or by operation of law. We are not liable for delay or failure caused by events beyond our reasonable control, including internet or utility failures, cyberattacks, labour disputes, natural events, governmental action, or failures of third-party infrastructure. Headings are for convenience only, and "including" means "including without limitation."

20. Contact

Questions about these Terms: contact@pixelmod.io.